Warranty

Limited 7 Year Warranty

Subject to the limitations set fourth below, for a period of 7 years from the date of completion of the work described on your contract, Branson Paint Company, from here on referred to as BPC, will repair peeling, blistering or chipping paint resulting from defective workmanship.

Touch ups: BPC will also return upon request for an annual touch up for the duration of the warranty. A request for a touch up can be made anytime beyond the initial 12 month project completion period, and cannot exceed 1 request per calendar year. The client will incur the cost of replacement paint for touch ups, if new paint is deemed necessary. Painted surfaces must be clean, free from debris, and accessible to BPC prior to scheduled touch up, and any damage repair is not included. The scope of touch up work will be determined by BPC and will be in accordance with PDCA (Painting and Decorating Contractors of America) standards.          

For this warranty to be valid, you must:

  -Have paid the full contract or estimate price

  -Retain a copy of the original contract

  -Retain a copy of evidence of payment in full

  -Make the property accessible to BPC to perform the touch up or repairs

Exterior Warranty distinctions:

Exterior warranties are valid only with yearly washing and inspection services offered by BPC. This is priced per square foot and is the responsibility of the warranty holder to schedule. 

This limited warranty does not cover:

  -Any work where BPC did not supply the paint or other materials

  -Any work that was not performed by BPC

  -Varnished surfaces

  -Surfaces made of, or containing, galvanized metal

  -The cost of paint required to perform the touch up or repairs

  -Horizontal surfaces or any surface that, by virtue of its design, permits moisture to collect

  -Surfaces that include decks, railings, stairs, porches, roofs, and wood gutters  

  -Exact paint match as environmental conditions will affect the color and finish of all paints over time

  -Any repairs which are necessitated as a result of a defect in the paint regardless of whether the paint 

    was supplied by BPC or the client

  -Bleeding caused by knots, rust, or cedar

  -Cracks in drywall, plaster, or wood

  -Peeling, blistering, or chipping where they are caused by:

     *mill-glazing from smooth cedar

     *ordinary wear and tear

     *abnormal use or abuse

     *peeling of layers of paint existing prior to the work performed by BPC

     *structural defects

     *settling or movement

     *moisture content of the substrate

     *abrasion, mechanical damage, abrasive cleaning, abuse, or damage resulting from use of chemicals

       or cleaning agents or exposure to harmful solids, liquids, or gases.       

     *damage or defects caused in whole or in part by reason of fire, explosion, flood, vandalism,

       negligence, or any other similar causes beyond the control of the BPC

This limited warranty is the only express warranty made by BPC and is in lieu of all other warranties, express or implied. This warranty covers only those services provided by BPC to the original purchaser, unless a warranty transfer is requested in writing and approved by BPC. In no event shall BPC be liable for incidental or consequential damages or damages in excess of the original contract price. This warranty may not be altered or extended for any purpose unless done so in writing in a document executed by all parties to this contract.

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